Frequently Asked Questions
Everything you need to know about hard-working grooming goods.
How long does shipping typically take?
Standard shipping usually takes 3 to 7 business days. We process orders from our warehouse within 24-48 hours, excluding weekends and holidays.
What is your return policy?
We offer a 30-day satisfaction guarantee. If our products don't meet your standards, contact our support team to initiate a return or exchange for a full refund.
Are your products tested on animals?
Absolutely not. We have a strict policy against animal testing. Our products are tested by hard-working men, not animals.
Where are Duke Cannon products manufactured?
The vast majority of our products are made right here in the United States. We take pride in supporting American manufacturing and labor.
Do you offer military or first responder discounts?
Yes, we are proud to support those who serve. We offer a dedicated discount for military members, veterans, and first responders through our verification partner.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our facility, you will receive an email with a tracking number and a link to monitor its progress.