Returns & Exchanges

At Duke Cannon, we stand behind our hard-working products; if you are not satisfied with your purchase, you may return it for a full refund or exchange within 30 days of receipt. Please note that for hygiene and safety reasons, we can only accept returns on items that are in their original packaging and unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.

• 3.
  Pack the Goods

  Securely pack your items in the original shipping box or a similar sturdy container, ensuring the return slip is included inside.

• 4.
  Drop and Ship

  Drop your package off at any authorized carrier location; once we receive and inspect the goods, your refund will be processed within 5-7 business days.